Effective date: July 29, 2026

These Terms of Service govern your use of thefancypug.com and purchases made from The Fancy Pug. By visiting our website, creating an account, or placing an order, you agree to these Terms and to the policies incorporated into them.

Throughout these Terms, “The Fancy Pug,” “we,” “us,” and “our” refer to the operator of this website. “You” and “your” refer to a visitor, customer, or other user of the website.

1. Online Store Terms

You must be legally capable of entering into a binding agreement to place an order. If you use this website on behalf of an organization, you represent that you have authority to bind that organization.

You may not use our website or products for an unlawful or unauthorized purpose. You may not transmit malicious code, interfere with website security, attempt to gain unauthorized access, scrape the website through abusive automated means, or use the website in a way that infringes another person’s rights.

2. Vintage and Pre-Owned Merchandise

Much of our inventory is antique, vintage, collectible, pre-owned, handmade, or one of a kind. Normal wear, patina, crazing, discoloration, manufacturing irregularities, and other evidence of age may be present.

Each item’s listing, condition description, and photographs should be reviewed before purchase. Our Vintage Condition Guide explains the terminology and standards we generally use and is incorporated into these Terms.

Because most items are unique, an exact replacement may not be available if an order is lost or damaged.

3. Product Information

We make reasonable efforts to provide accurate titles, descriptions, measurements, photographs, prices, and condition information. Nevertheless, typographical mistakes, measurement differences, color variations, overlooked signs of age, or other errors can occur.

Descriptions of age, origin, maker, artist, material, style, and authenticity are based on our good-faith research and available information. Unless a listing expressly includes independent authentication, certification, or an appraisal, our description should not be treated as a professional appraisal or expert guarantee.

We reserve the right to correct errors, update information, or cancel an affected order. If we cancel an order after payment, we will refund the amount paid for that order.

4. Prices and Payment

Prices are shown in the currency displayed by the website and may change without notice. A price change does not affect an order that we have already accepted, except when a clear pricing or listing error has occurred.

Applicable taxes, shipping charges, customs duties, and other charges may be added as described during checkout or in our Shipping & Returns policy.

You agree to provide current, complete, and accurate billing, payment, and contact information. Orders may be declined or canceled when payment cannot be authorized, fraud is suspected, inventory is unavailable, a pricing error has occurred, or fulfilling the order would violate applicable law.

5. Orders and Acceptance

Submitting an order does not guarantee its acceptance. We may limit quantities, decline an order, or cancel an order for legitimate business, security, inventory, pricing, or compliance reasons.

Because our merchandise is often one of a kind and may occasionally be offered through another sales channel, an item can become unavailable before inventory systems finish updating. If this occurs after your purchase, we will cancel the unavailable item and issue a refund.

We reserve the right to refuse orders that appear intended for unauthorized resale, fraud, payment abuse, or other improper activity.

6. Shipping, Returns, and Refunds

Order processing, shipping, insurance, damage claims, cancellations, returns, and refunds are governed by our Shipping & Returns policy, which is incorporated into these Terms.

Delivery dates are estimates unless we expressly agree otherwise in writing. Carrier delays, customs processing, weather, labor disruptions, incorrect addresses, and events beyond our reasonable control may affect delivery.

7. Ownership of Website Content

Unless otherwise stated, the website’s design, branding, original text, graphics, logos, and original product photographs belong to The Fancy Pug or are used with permission. They are protected by applicable intellectual-property laws.

You may view and use the website for personal shopping and other lawful, noncommercial purposes. You may not reproduce, republish, sell, license, modify, or commercially exploit our original content without prior written permission.

Ownership of an artwork, book, collectible, photograph, or other physical item does not necessarily include ownership of copyrights, trademarks, reproduction rights, publicity rights, or other intellectual-property rights associated with it. No such rights are transferred unless expressly stated in writing.

8. Third-Party Services and Links

Our store may use or link to services operated by Shopify, payment processors, shipping carriers, social-media platforms, and other third parties. Those services may be governed by separate terms and privacy policies.

We are not responsible for third-party websites, services, content, security practices, availability, or transactions that occur outside our website. A link does not necessarily constitute an endorsement.

9. Reviews, Messages, and Submitted Content

If you submit a review, photograph, comment, suggestion, or other content, you represent that you have the right to provide it and that it does not violate another person’s rights or applicable law.

You grant us a nonexclusive, worldwide, royalty-free license to display, reproduce, format, and use content you voluntarily submit in connection with operating and promoting The Fancy Pug. This license does not transfer ownership of your content.

We may decline or remove content that is unlawful, misleading, abusive, infringing, irrelevant, or inconsistent with the operation of the website.

10. Personal Information

Our collection and use of personal information are governed by our Privacy Policy. By using the website, you acknowledge that information may be processed by Shopify and other service providers necessary to operate the store, process payments, prevent fraud, and fulfill orders.

11. Prohibited Uses

You may not use the website:

·         For fraudulent or unlawful activity

·         To violate intellectual-property or privacy rights

·         To submit false or misleading information

·         To distribute malware or harmful code

·         To collect information about others without authorization

·         To interfere with the website’s operation or security

·         To evade purchasing limits or payment controls

·         To impersonate another person or misrepresent your identity

·         To engage in harassment, abuse, or discrimination

·         To conduct abusive automated scraping or data extraction

We may suspend access or cancel an order associated with prohibited conduct.

12. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and its content are provided on an “as available” basis. We do not promise that the website will always be uninterrupted, error-free, or free from harmful components.

Except for the representations expressly made in an individual listing or required by applicable law, vintage and pre-owned items are sold in their described, existing condition. We disclaim implied warranties to the extent those warranties may legally be disclaimed.

Nothing in these Terms excludes warranties, remedies, or consumer rights that cannot legally be excluded.

13. Limitation of Liability

To the fullest extent permitted by applicable law, The Fancy Pug will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website or a purchase.

To the extent liability cannot be excluded, our total liability relating to an order will not exceed the amount you paid for the product giving rise to the claim, except where applicable law requires otherwise.

These limitations do not apply to liability that cannot legally be limited or excluded.

14. Indemnification

To the extent permitted by law, you agree to indemnify and hold The Fancy Pug harmless from third-party claims, damages, liabilities, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person’s rights.

15. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-law principles. Any dispute will be handled in an appropriate state or federal court having jurisdiction, subject to any consumer rights or venue protections that apply by law.

Before initiating formal proceedings, we encourage you to contact us so we can attempt to resolve the issue directly.

16. Changes to These Terms

We may update these Terms periodically by posting a revised version on this page. Changes apply prospectively from the effective date shown above. Your continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.

17. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be enforced to the greatest extent permitted, and the remaining provisions will continue in effect.

18. No Waiver

A failure to enforce a provision of these Terms does not waive our right to enforce it later.

19. Entire Agreement

These Terms, together with our Privacy Policy, Shipping & Returns policy, Vintage Condition Guide, and any other policies displayed during checkout, constitute the agreement between you and The Fancy Pug regarding use of the website and purchases made through it.

20. Contact Us

Questions about these Terms, an order, or our policies may be submitted through the Contact page on thefancypug.com.